Frequently Asked Questions
What kind of rubber do you carry?
We carry a variety of Vibram, Unparallel, and Davos rubber, along with selection of La Sportiva Offical Spare Parts including Theory, Mandala, Mantra, and Futura.
Scroll to the bottom of our Services and Rates page for a full description and tech specs for each rubber option we carry.
What is the Shore A hardness rating?
Shore A is a scale used to measure the hardness of rubber. Lower numbers indicate softer rubber, while higher numbers indicate harder rubber.
Hardness is only one factor that affects how a rubber performs. Abrasion resistance, elongation, tensile strength, rubber formulation and even how the rubber is prepared and used all play a role. Softer rubber can offer more sensitivity and friction, while harder rubber can provide more support, edging and durability, but there are plenty of exceptions.
In other words, Shore A is useful for comparing rubbers, but it doesn’t tell the whole story. There’s no single “best” rubber. The right choice depends on what you climb, how you climb and what you want from your shoes.
How long will it take?
Our current shop time is about 2-4 weeks from when your shoes are received in our shop, you will get a confirmation email when we have your shoes.
But I need them back ASAP…….
Of course you do, so does everyone else. To be fair we do not take rush orders, we resole everyone’s shoes in the order in which they are received. Please try and plan ahead as much as possible.
Do I need my rands repaired?
Probably yes, about 85% of resoles require the rand to be repaired. Sometimes this can only be judged when the resoling process begins. You can indicate on your order form that you would like to be checked in with before work begins. Shoes that have been previously resoled with a rand replacement will require the rand to be repaired again.
What else can you fix?
Velcro straps, laces, worn out/cracked midsoles, pull tabs, holes, downsize shoes by 1/2 EU, tidy up delaminating bits, poor humor.
Can you fix shoes with holes in the toes?
Sometimes we can but often at a charge to you that makes it not worth while. The best thing for longevity of your shoes is to send them in for repair before holes appear. Larger holes are the number one reason we can no longer repair shoes.
If you are unsure about the condition of your shoes send us an email and we can let you know if they are fixable before you send them in.
Can you fix only one of my shoes?
We do not fix singular shoes, except for adaptive climbers.
Can you repair No Edge shoes?
Yes, Absolutely.
How much does it cost?
The cost depends on the style of shoe, rubber and extent of repair. Usually a resole with rand repair costs about $110+ tax but check our services and rates for specific pricing. If you still have unanswered questions send us a email and we will give you an estimate for the work.
Why do TC pros cost more to repair?
TC Pro’s are far more labour and material intensive to repair than your average climbing shoe.
How do I pay for my invoice?
Invoices are payable via INTERAC e-transfer to info@westcoastresoles.com or credit card payment link included on your invoice.
What is Fun is for Losers all about?
Take us for a beer, maybe we will tell you. Maybe we won’t, either way we’d appreciate the beer.